|Head of Security of Mind Museum tried to catch up with us and apologize, but the damage had been done.|
The circumstances are different.
The former is black-and-white. No ifs, no buts. Rules should be strictly followed. The latter, however, is fluid and ever-changing. A rule for one customer may not be applicable to another. That's why, for guards assigned to shops and retail stores, they should assess the situation first and then decide whether to enforce an order or not.
Sadly, a lot of security guards here in the Philippines belong to the first group--those who just do, and not think. They act like robots and it drives us private citizens crazy!
Case in point, my friends and I biked to Fort Bonifacio yesterday. We went to the Mind Museum with the hopes of having our group picture taking there. While we were assembling our bikes, a security guard approached us and said, "Bawal mag-picture taking dito, sir." (It's prohibited to take a picture here, sir) Apparently, according to him, we were obstructing the free passage of potential museum visitors (It was a Saturday and we were practically the ONLY people there).
And then things escalated. One female museum officer walked out of her office and asked us who we were. By this time, my friends were already fuming mad. The way the question was framed kasi was insulting.
I answered her, "We are Brompton Club of the Philippines."
"What's the purpose of taking photos? commercial or personal?," she asked.
I said, "Personal. It's for the group photo of our club."
According to her, that was their only concern--that the photos were not intended for commercial purposes.
I told her if that was the only concern, then THAT should have been brought up at the very beginning, when the guards first confronted us.
But instead of THINKING, the guards just said "Bawal ang picture taking dito." (You can't take pictures).
THAT IS A MILE DIFFERENT from "If its for commercial purposes, then I'm sorry, you cannot take photos. But if its for your personal use, then by all means, shoot as you go."
A whole lot of difference!
Later that day, I had another mis-encounter with a security guard. This time at a Seven Eleven in Eco Plaza, Pasong Tamo Ext., Makati.
I parked my folding bike in front of the convenience store and the security guard told me it was prohibited. I told him I'd just grab a bottle of Gatorade and it wouldn't take me more than 2 minutes. At that point, he should've assessed the situation and thought to himself that it was just going to be a couple of minutes. No biggie. Let me slide.
But no. No such thing as 'thinking' for this guy.
As I was inside Seven Eleven (and I was there for less than 30 seconds), this security guard carried my bike and took it away with him.
Without a warning. Nothing. He just took it.
Now I don't care if bikes are prohibited in front of a business establishment. Security guards HAVE NO RIGHT TO TAKE THEM AWAY.
That to me is STEALING.
I just shook my head and took my bike away from him. No sense trying to reason with this guy. I'll just write a complaint letter to his superior on Monday. What a douche.
|The guard's name was JJT Daguio. He should learn some manners.|
I wish security guards wisen up and apply their intelligence when doing their job. And I wish their bosses allow them some leeway to think and make simple decisions.